CAROL DAVIES – COMPANY DIRECTOR
Responsible for the firm’s business strategy, finance and compliance. With over 40 years of local insurance experience, Carol has very high standards and always gives a first-class personalised service which filters through to staff and insurers forging strong relationships with our commercial and personal clients.
WENDY READWIN – OPERATIONS DIRECTOR
Wendy has been at Eryl Jones since she left school in 2003. She has the gift of being able to advise clients in a very clear and sensitive manner and is used to dealing with all kinds of enquiries. Wendy was promoted to Office Manager in 2014 and became Operations Director in 2020. She deals with all aspects of the business including Regulation, Health and Safety and Financial Matters.
HAIDEE EVANS – OFFICE MANAGER
Haidee started working for us as an office junior whilst still at school aged 16. With a Law Degree and Cert CII qualification, she has all the answers relating to insurance regulation and policy jargon and can explain in plain English (or Welsh) to clients and other members of staff. Haidee arranges commercial and personal lines policies for our clients and also assists clients with claims, mid-term adjustments and renewals. She was promoted to Office Manager in 2020 and is responsible for ensuring the office runs smoothly, delegating the workloads and making sure that customers are given the correct advice.
ELERI JONES – FARM SPECIALIST / INSURANCE ADVISOR
Eleri, our farming expert, has been with us for many years but before that had considerable experience working for a Farming Union. She lives and works hard on her own farm. Preferring to speak through the medium of Welsh she has built up very strong relationships with the local farming community.
SARA JARMAN – INSURANCE ADVISOR
Sara joined us in 2019 after receiving exceptional A level results and choosing a career in Insurance. She started as an administration assistant but quickly gained confidence and now deals independently with client queries ranging from new business quotes, mid-term adjustments and renewals.
RUTH HENEGHAN – ADMINISTRATION ASSISTANT
Ruth is a local lady with a good knowledge of Lampeter and the surrounding areas. We welcomed her to our team at the beginning of 2021. Ruth has a wealth of customer services experience and we hope that after a period of training, she will become an insurance advisor, assisting clients both face to face and over the telephone.